Privacy Policy

Privacy Policy

Introduction

Welcome to https://burst-pipe-in-house-pomona-ca.ecojohns.com (henceforth referred to as “Burst Pipe In House Pomona CA,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, access, and processing of personal information in accordance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

However, please note that this policy does not extend to third-party platforms, apps, products, or services accessible via links on our site. These entities have their own privacy policies, and we encourage you to review them before using such services.

Processing Activities

This policy outlines our practices when:

  • You use our applications or services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You engage with us through communications like newsletters, emails, calls, or texts/SMS messages.

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details required to create and manage your user account.
  • Payment Information: Data needed for processing transactions, such as credit card numbers and billing addresses.
  • Financial Information: This may include bank account details or investment portfolios (if relevant).
  • Purchase Information: Records of products or services purchased from us.
  • Mobile Device Identifiers: Unique device IDs or IP addresses to recognize your device.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Comments, reviews, and responses provided by users.
  • Social Media Information: If you choose to connect our services to your social media accounts.
  • Product Information: Details about products or services that interest you on our platform.

We collect this data through various means: user input forms, online interactions, automated technologies (like cookies and device IDs), and third parties who provide us with personal data subject to their privacy policies.

Cookies

We employ cookies to enhance your experience and for analytics purposes. Cookies are small text files placed on your device that serve different functions:

  • Strictly Necessary: These ensure basic functionalities of our website, such as enabling secure log-in areas.
  • Preference: They remember settings or preferences you’ve chosen.
  • Analytics: Used to understand how users interact with our site, providing insights for improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to manage their cookie preferences.

Retention and Deletion

We retain personal data only for as long as it is necessary for the purposes collected or as required by law. Once these purposes are fulfilled, we delete or anonymize your data. Please note that some data may be shared with third parties for legal or operational reasons but will still be subject to their respective privacy policies and practices.

Security Measures

We have implemented robust organizational safeguards and security measures to protect your personal data:

  • Encryption during communication and data storage.
  • Engagement of secure third-party processing partners.
  • Regular security assessments and updates to mitigate risks.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect or store personal information from minors.

Your Rights

Depending on your jurisdiction, you have certain rights regarding your personal data:

  • Access: The right to request access to and information about the data we hold about you.
  • Rectification: The right to request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): The right to request deletion of your data in certain circumstances.
  • Restriction: Limiting the use or processing of your data.
  • Portability: Receiving a copy of your data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising your data rights.
  • Appeals/Complaints: Filing appeals or complaints with our privacy team or relevant authorities.

To exercise these rights, please contact our privacy team at the details provided below. We will respond to your requests in accordance with applicable laws and regulations.

Changes to Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically for any updates. If we make significant changes, we’ll provide notable notifications via our website or email.

Contact Information

For any questions, requests for information, or data-related inquiries, please contact us:

We value your trust in our privacy practices, and we’re committed to protecting your privacy throughout your interaction with Burst Pipe In House Pomona CA.